Mastering People Management: The UPS and Downs of Leading People

By: Michael Useem

“Managers have to be ready to take up the reins of leadership, and that includes calculating risks, voicing concerns, and guiding uncertain superiors. An unexplored yet critical side of leadership is upward leadership, or getting results by helping to guide your boss. Rather than undermining authority or seizing power from superiors, upward leadership means stepping in when senior managers need help and support in a way that benefits everyone.”